Privacy Policy of novo-osteria.it

This Application collects some Personal Data of its Users.

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Data Controller

Grand’Impero Srl
51/B Nino Bixio Street
29015 Castel San Giovanni (PC)
VAT NUMBER: 01780870331

Holder’s email address: info@novo-osteria.it

Types of Data Collected

Among the Personal Data collected by this Application, either independently or through third parties, are: first name; last name; phone number; email; Tracking Tools; Usage Data.

Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed prior to the collection of the Data.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application.
Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to disclose them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users in doubt about which Data are mandatory are encouraged to contact the Data Controller. Any use of Cookies – or other tracking tools – by this Application or the owners of third party services used by this Application is for the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application.

Method and place of processing of collected Data

Mode of treatment
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computer and/or telematic tools, with organizational methods and logic strictly related to the indicated purposes. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, sales, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller may have access to the Data. An up-to-date list of Data Processors can always be obtained from the Data Controller.

Location
The Data are processed at the operational offices of the Data Controller and at any other place where the parties involved in the processing are located. For more information, contact the Holder. The User’s Personal Data may be transferred to a country other than the country in which the User is located. To obtain more information about the location of processing, the User may refer to the section on Personal Data Processing Details.

Retention period
Unless otherwise stated in this document, Personal Data are processed and kept for the time required by the purpose for which they were collected and may be kept for a longer period due to any legal obligations or based on the consent of Users.

Purposes of the Processing of Collected Data

User Data is collected to enable the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Traffic Optimization and Distribution, Contacting the User, Statistics, and Displaying Content from External Platforms.

To obtain detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the section “Personal Data Processing Details.”

Details of the processing of Personal Data

Personal Data are collected for the following purposes and using the following services:

Contact Form (this Application)
By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the header of the form.

Personal Data Processed: last name; email; first name; phone number.

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize ads in its ad network.

Personal Data Processed: Usage Data; Tracking Tool.

Place of processing: Ireland – Privacy PolicyOpt Out.

strong>Google Analytics with anonymized IP (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize ads in its ad network.
This Google Analytics integration anonymizes your IP address. Anonymization works by abbreviating within the borders of the member states of the European Union or other countries that are members of the European Economic Area agreement the IP address of Users. Only in exceptional cases will the IP address be sent to Google’s servers and abbreviated within the United States.

Personal Data Processed: Usage Data; Tracking Tool.

Place of processing: Ireland – Privacy PolicyOpt Out.

This type of services is functional for the centralized management of tags or scripts used on this Application.
The use of such services involves the flow of User Data through them and, where appropriate, their retention.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data Processed: Usage Data; Tracking Tool.

Place of processing: Ireland – Privacy Policy.

This type of services allows you to view content hosted on external platforms directly from the pages of this Application and interact with them. Such services are often referred to as widgets, which are small elements inserted into a website or application. They provide specific information or perform a particular function and often enable user interaction.
This type of service may still collect data on web traffic related to pages where the service is installed, even when users are not using it.

Google Maps Widget (Google Ireland Limited)

Google Maps is a map display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal data processed: Usage Data.

Place of processing: Ireland – Privacy Policy.

Cookie Policy

This Application makes use of Tracking Tools. To learn more, Users may consult the Cookie Policy.

More information for users

Legal basis for processing
The Owner processes Personal Data related to the User if one of the following conditions exists:

  • The User has given consent for one or more specific purposes.
  • processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
  • processing is necessary to fulfill a legal obligation to which the Controller is subject;
  • the processing is necessary for the performance of a task of public interest or the exercise of public authority vested in the Controller;
  • processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

Additional information on shelf life

Unless otherwise stated in this document, Personal Data are processed and kept for the time required by the purpose for which they were collected and may be kept for a longer period due to any legal obligations or based on the consent of Users.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
  • Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until that interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When processing is based on the User’s consent, the Data Controller may keep the Personal Data longer until that consent is revoked. In addition, the Data Controller may be required to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, upon the expiration of this period, the right of access, deletion, rectification and the right to Data portability can no longer be exercised.

Rights of the User based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights with respect to the Data processed by the Data Controller.

In particular, to the extent provided by law, the User has the right to:

  • Revoke consent at any time. The User may revoke the previously expressed consent to the processing of his or her Personal Data.
  • Object to the processing of their Data. Users may object to the processing of their Data when it is done on a legal basis other than consent.
  • access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and to receive a copy of the processed Data.
  • Verify and request rectification. The User can check the accuracy of their Data and request that it be updated or corrected.
  • Obtain restriction of processing. The User may request the restriction of the processing of his or her Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.
  • Obtain the deletion or removal of their Personal Data. The User may request the deletion of his or her Data by the Data Controller.
  • Receive their Data or have it transferred to another owner. You have the right to receive your Data in a structured, commonly used, machine-readable format and, where technically feasible, to have it transferred unimpeded to another data controller.
  • Propose complaint. The User may file a complaint with the relevant data protection supervisory authority or take legal action.

Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization governed by international law or formed by two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect their Data.

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or in pursuit of a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that, should their Data be processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any reasons. If Users object to processing for direct marketing purposes, Personal Data are no longer processed for such purposes. To find out whether the Data Controller processes Data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise rights

In order to exercise their rights, Users may address a request to the contact details of the Holder indicated in this document. The request is free of charge and the Holder will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any rectification, deletion or restriction of processing will be communicated by the Controller to each of the recipients, if any, to whom the Personal Data has been transmitted, unless this proves impossible or involves disproportionate effort. The Owner notifies the User of these recipients if he or she so requests.

More information about the treatment

Litigation defense
The User’s Personal Data may be used by the Owner in legal proceedings or in the preparatory stages to its possible establishment for the defense against abuse in the use of this Application or related Services by the User.
The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific disclosures
Upon the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual disclosures regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services it uses may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details it has. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Owner will re-collect the User’s consent, if necessary.

Definitions and legal references

Personal Data (or Data)
Personal data is any information that, directly or indirectly, including in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage data
This is the information collected automatically through this Application (including by third party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User who connects with this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc..) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the User’s operating system and computer environment.

User
The individual using this Application who, except where otherwise specified, coincides with the Data Subject.

Interested
The natural person to whom the Personal Data refers.

Data Processor (or Manager)
The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Controller, as set forth in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the means adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application
The hardware or software tool by which Users’ Personal Data are collected and processed.

Service
The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union in this document is understood to extend to all current member states of the European Union and the European Economic Area.

Cookie
Cookies are Tracking Tools that consist of small portions of data stored within the User’s browser.

Tracking Tool
Tracking Tool means any technology – e.g., cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting – that allows tracking Users, for example, by collecting or storing information on the User’s device.

Legal references
Unless otherwise specified, this privacy policy covers this Application only.

Last modified: March 20, 2024